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Parker, Waterman, Sheaffer, Pelikan Pens.

          Payment How to Order Postage/Delivery Contact Details Terms & Con. Privacy Policy About Us Site Map Links


Penbox: Home.
Parker pens
Waterman pens
Sheaffer Pens
Pelikan pens

S. T. Dupont Pens

Conway Stewart pens

Yoropen Pens

Porsche Design pens

Fisher Space pens

Caran d'Ache Pens

Visconti pens

Faber Castell pens

Ink

sales@penbox.co.uk

T: 01427 874433

All prices include VAT & free UK postage.

Terms & Conditions

 

General

These terms and conditions do not effect your statutory rights.  Penbox will treat each order for goods/services as an offer by you to purchase the good/services subject to these terms and conditions.  We are committed to protecting your privacy, see our privacy policy.

Description of Goods

Many of the products Penbox sell are of a descriptive nature and it is not practical to publish detailed specification of all products.  All vintage and antique items have associated descriptive matter and image/s for the purpose of giving an objective statement of the condition of these items.  New items also have associated descriptive matter and image/s.  However, it is not practical to publish the full specification of all new products.  For detailed specification of new items refer to the manufacturer's brochures or their websites.

Ordering

Please e-mail Penbox at sales@penbox.co.uk to confirm availability, reserve an item, and qualify any postal charges (postal charges only on none UK orders).  You can also e-mail sales@penbox.co.uk with any general sales enquiries.  All items have a reference number.  We acknowledge all orders received.  Penbox reserves the right to decline to accept any order at our sole descretion.

Payment

Payments may be made via cheque, banker's draft in English Pounds (Sterling) or online with all major credit and debit cards.  We also accept online credit and debit card payments via Penbox's verified PayPal account.  Full details can be found on our Ordering & Payment Options Page.   

A live currency converter can be found here.

Full Contact Details

Sales: sales@penbox.co.uk

Pen repairs: pen-repairs@penbox.co.uk

Administration/complaints: admin@penbox.co.uk

Returns: returns@penbox.co.uk

Cancellations: cancellations@penbox.co.uk 

Trading address: Penbox, 14 Fountain Court, Market Place, Epworth, Doncaster, DN9 1EG, ENGLAND.

Tel/Fax: 01427 874433  Tel/Fax: International +44 (0) 1427 874433

Postage

All advertised prices are inclusive of VAT and postage to a UK address.  Overseas postal cost are listed here (postage) and will be added at checkout if making payment online via our secure online shopping cart. 

Delivery

We deliver via insured postal services.  All items in stock are despatched the same or the next working day following the receipt of order.  Cheque payments must clear before goods are despatched - normally three days from receipt.  Delivery will then be subject to the postal providers delivery performance.  However, any date we specify for the delivery are approximate only and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in the delivery of goods/services.  For delays of more than 28 days, you have the right to cancel your order and we will refund any money paid by you for the goods/services.

New Product Guarantees

All new products supplied are covered by the terms and conditions of the manufacturer's guarantee for their stated period.  This guarantee specifically excludes faults caused by accident, neglect and misuse.  In addition routine maintenance, consumables and cosmetic damage is not covered.

Faulty Goods - New

New products that are deemed faulty can be returned for replacement or refund.  Faulty new goods can be returned up to 7 working days following receipt of order.  Please inform us by e-mail at returns@penbox.co.uk, stating the nature of the fault.  Please also indicate if you would like a replacement or refund.  Refunds do not include any postage/packaging costs incurred by Penbox.

Returns - Vintage

Penbox will accept back any vintage item which is not satisfactory for any reason.  If you find a vintage item unsatisfactory, inform Penbox within 7 days of receipt, and return it within 14 days of receipt in the same condition in which you received it. Please inform us at returns@penbox.co.uk stating the reason for return.  Penbox will then refund you in full as soon as possible, but within 30 days.  This does not include any shipping costs to overseas customers.

Cancellations

Orders can be cancelled if the goods have not been despatched. Cancelled orders will be refunded in full.  Please inform us at cancellations@penbox.co.uk .

Pens from Parker, Waterman, Sheaffer, Porsche Design, Conway Stewart, Pelikan, S. T. Dupont, Visconti & Yoropen.

Pens from Parker, Waterman, Sheaffer, Conway Stewart, Pelikan, Porsche Design, S. T. Dupont, Caran d'Ache, Yoropen, Faber Castell, Visconti, Fisher Space pens.

Pens on special offer.

Special Offers

20 - 50% off selected pens.

Waterman InkSheaffer InkParker InkPelikan InkDupont inkVisconti inkCaran d'Ache ink

We stock ink from Parker, Waterman, Sheaffer, Pelikan, Dupont, Caran d'Ache & Visconti.

Pen nibs from Parker, Waterman, Sheaffer & Pelikan.

Replacement Pen Nibs. Parker, Waterman, Sheaffer & Pelikan Pens.

Vintage pens.

Vintage pens.

Recent Vintage Additions to Web Pages.

Recent Vintage Additions

Vintage Pencils from Mordan, Hicks ...

Vintage Pencils

Vintage Writing Equipment & Accessories.

Vintage Writing Equipment

Vintage Inkwells & Ink Bottles.

Vintage Inkwells & Ink Bottles

Vintage Pen Repairs.

Pen Repairs


Payment How to Order Postage/Delivery Contact Details Terms & Con. Privacy Policy About Us Site Map Links

Parker pens

Waterman pens

Sheaffer Pens

Pelikan pens

Conway Stewart pens

Porsche Design pens

Yoropen Pens

S. T. Dupont Pens

Visconti pens

Caran d'Ache Pens

Fisher Space pens

Faber Castell pens

Shop: Penbox, 14 Fountain Court, Market Place, Epworth, North Lincolnshire, DN9 1EG, England.  T: 01427 874433

© 1998 - 2008 Penbox      VAT REG. No. GB 852 7191 15