Pen Repairs | Onoto Pen Repairs
Repairs and Servicing to Onoto, De La Rue Pens
We are not accepting anymore pens for repair or service until further notice.
The Penbox charge for servicing Onoto pens (plunger fillers) is £49 inclusive of VAT and UK postage.
On receipt and examination of you pen/s Penbox will email you with an additional quote if any replacement parts are required in addition to those required to service the pen. If no additional replacement parts are required Penbox will just acknowledge receipt of your pen/s.
If necessary and having been given an additional quote for repair, could you then please instruct Penbox to proceed with the repair or return the pen/s. If you want the pen/s returned unrepaired, your payment will be refunded less £16 for the first pen and £6 for additional pens.
Penbox can normally return pens within 28 days of receipt or instruction to repair.
If you would like to make a general enquiry about an Onoto pen repair email Penbox at: firstname.lastname@example.org .
Please post pen/s to: Penbox, 14 Fountain Court, Market Place, Epworth, North Lincolnshire, DN9 1EG.
All pens are returned securely packaged via Recorded Delivery.